Can I withdraw to someone else's account?

Summary

Withdrawals to a bank can only be made to bank accounts in your own verified name. Transfers to accounts belonging to friends, family members, or companies are not permitted — this protects your funds and ensures full compliance with financial regulations.

When you withdraw money from your Cryptonow account, the payment must always go to a personal bank account that matches your verified name. This rule isn’t just a technical restriction — it’s a key part of how Cryptonow ensures that every transaction is secure, transparent, and compliant with KYC (Know Your Customer) and AML (Anti-Money Laundering) standards. By following this process, we make sure your funds stay protected and can only be transferred to you.

Important information

  • The account holder’s name must exactly match your verified Cryptonow account name.

  • Withdrawals to friends, family members, company accounts, or joint accounts are not supported.

  • If you’ve changed banks, you can update your withdrawal details under «Settings» → «Withdrawal Account».

  • Transactions to unverified or mismatched accounts will automatically be rejected.

In short

Withdrawals are only allowed to your own verified bank account. This ensures your funds remain safe, prevents misuse, and keeps your account fully compliant with financial laws.ions.

Still need help?

If you’re unsure about how to proceed, our support team is happy to assist you.


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Cryptonow GmbH, Marc-Aurel-Straße 10-12/15a, 1010 Vienna, Austria, provides the regulated service of exchanging crypto-assets for other crypto-assets and/or fiat currency as the principal counterparty to the client.

Cryptonow GmbH is licensed as a Crypto-Asset Service Provider (CASP) under Austrian law. Trading in crypto-assets involves substantial risk and may not be suitable for all investors. Prior to engaging in any transaction, investors should carefully assess their investment objectives, level of experience, and risk tolerance. The value of crypto-assets is highly volatile and may result in significant losses within a short period. Each crypto-asset possesses distinct characteristics, and investors should undertake thorough research and ensure they fully understand an asset before engaging in any trade. Past performance is not a reliable indicator of future results. This content qualifies as a marketing communication within the meaning of the Markets in Crypto-Assets Regulation (MiCAR), does not constitute an investment recommendation or financial advice, and investors must ensure they understand all associated risks, including the potential loss of the entire invested capital. Funds should not be invested if their loss cannot be financially sustained.